Frequently asked questions
Straight answers to the plumbing questions we hear most from homeowners and businesses around Greater Dayton.
Services
What should I do if a pipe bursts or I have a major leak?
Shut off the main water valve first. It's usually where the water line enters the house, often in the basement near the meter. If water is near outlets or appliances, turn off power to that area, then call us at (937) 884-3540. We offer emergency service 24/7, every day of the year, and we handle leak detection.
How do I know if my water heater needs repair or replacement?
Rusty or discolored hot water, rumbling noises, water pooling around the base and hot water that runs out fast are common signs of trouble. Most tank water heaters last roughly 8 to 12 years, so an older unit with a leaking tank is usually a replacement rather than a repair. We repair and install all types of water heaters.
Why does my drain keep clogging?
Repeat clogs usually come from grease, hair, soap buildup or something lodged further down the line. In older neighborhoods, tree roots working into the sewer line are a common cause. A sewer camera inspection shows what's actually in the pipe, and hydro jetting can clear buildup and roots that a snake leaves behind. See our drain cleaning service.
Do you handle sewer line problems and backups?
Yes. We start with a sewer camera inspection to find the problem. From there, we clear the line or repair or replace the damaged section. In many cases, trenchless sewer repair lets us fix the line without digging a trench across your yard or driveway. More on sewer line repair.
Why does my sump pump run constantly, or not at all?
A pump that runs nonstop or short cycles may be undersized, have a stuck float switch or a failing check valve, or be dealing with a high water table after heavy rain. A pump that won't run may have lost power or burned out. We install, repair and replace sump pumps.
Area
Which towns do you serve?
We're headquartered in Englewood and serve Englewood, Clayton, Vandalia, Brookville, Dayton, Tipp City, Huber Heights and Troy, along with other towns around Greater Dayton. If you don't see your town, call (937) 884-3540 and ask.
Company
Do you work on both homes and businesses?
Yes. We do residential and commercial plumbing, including drains, sewer lines, water heaters, gas lines and repiping. Emergency service is available 24/7 for both.
Do you offer discounts or financing?
We take 10% off for seniors and military veterans. Financing options are also available for larger jobs like repiping, sewer line replacement or a new water heater. Ask about both when you call (937) 884-3540.
Are you licensed and insured?
Yes. The Right Brothers is licensed, bonded and insured, and we hold an A+ rating with the Better Business Bureau. Our technicians have over 150 years of combined experience.
Scheduling
How do I request a quote?
Call (937) 884-3540 or fill out the form on our contact page with your name, address and a short description of the problem.
What are your hours, and do you offer emergency service?
Our office is open Monday through Friday, 7:30am to 5:00pm. For emergencies like burst pipes, sewer backups or a failed water heater, we offer service 24/7, every day of the year. Call (937) 884-3540.